Privacy Policy

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Below is our full privacy policy statement. In brief, we will never share your information with any other person or organisation.

Visitor privacy policy for www.thesugarcane.co.uk 

Our Company is dedicated to protecting your privacy when you visit or communicate with our site or personnel.

The Privacy Policy offered here, along with our terms of use offers an explanation regarding any personal data you may provide to us or that we garner from you.

The Policy is changed occasionally to update you regarding any changes, so please make sure you review the Privacy Policy.

Our Data Controller is Roland Albri for purposes of the Data Protection Act of 1998.

1. Data and information collected

To operate our website it is essential to collect or process certain data, such as the following:

  1. Information regarding your visits to our website, any resources you used such as traffic data, location data, weblogs, and any communication data (these items are included, but not limited to those specified).
  2. Forms filled out on our website allow us to collect information about you regarding registration or purchases you make.
  3. Any data collected from communications to us from you, for any reason.

2. Cookies and how they Benefit You

Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites.

Our cookies help us:

  • Make our website work as you’d expect
  • Remember your settings during and between visits
  • Improve the speed/security of the site
  • Continuously improve our website for you
  • Make our marketing more efficient.

We do not use cookies to:

  • Collect any personally identifiable information (without your express permission)
  • Collect any sensitive information (without your express permission)
  • Pass personally identifiable data to third parties
  • Pay sales commissions

You can learn more about all the cookies we use below

3. Granting us permission to use cookies

If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can learn how to do this below. However doing so will likely mean that our site will not work as you would expect.

4. More about our Cookies

Third party functions

Our site, like most websites, includes functionality provided by third parties. A common example is an embedded YouTube video or a Google map. Our site includes the following which use cookies:

google.com cookies

  • NID
  • SIDCC

Used for our embedded Google map. Used by Google to measure traffic and save settings, for example to identify which browser is used and what settings are used. No sensitive data is saved.

doubleclick.net

  • IDE

Used by Google to check if your browser is set to accept cookies and to collect statistics for displaying targeted advertisements in, for example, YouTube videos.

No sensitive data is collected or shared unless you are logged in to your Google account, in that case your choices are coupled with your account to enable Google to better target advertisements to your interests.

For more information see the Google Privacy policy, and the information about Doubleclick’s use of cookies which also contain information on how to change your settings regarding advertisements displayed on Google services.

If you wish to opt-out of cookies from Doubleclick it is possible by installing an app from Google.

For further information on these cookies please visit Types of cookies used by Google.

youtube.com

  • VISITOR_INFO1_LIVE
  • PREF
  • YSC
  • GPS

These cookies are set via embedded YouTube videos. They register anonymous statistical data on for example how many times the video is displayed and what settings are used for playback.

No sensitive data is collected unless you log in to your google account, in which case your choices are linked with your account, for example if you click “like” on a video.

Note: disabling these cookies will likely break the functions offered by these third parties

More information on this can be found on the Google Privacy Policy page.

Visitor Statistics Cookies

We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn’t working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website. These so called “analytics” programs also tell us if how people reached this site (e.g. from a search engine) and whether they have been here before helping us to put more money into developing our services for you instead of marketing spend.

Google Analytics cookies

  • _ga
  • _gid
  • _gat

Google Analytics cookies are used to measure traffic on our website.

They are also used to measure traffic by YouTube on the videos embedded on our website.

A unique text string is saved to identify browser, timestamp for interactions and the browser/source page that led the user to our website.

No sensitive information is saved. For more information, read the general Google Privacy policy or the description of Google Analytics cookies by Google.

You can opt-out of cookies from Google Analytics here.

Turning Cookies Off

You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies (Learn how here). Doing so however will likely limit the functionality of our and a large proportion of the world’s websites as cookies are a standard part of most modern websites

It may be that you concerns around cookies relate to so called “spyware”. Rather than switching off cookies in your browser you may find that anti-spyware software achieves the same objective by automatically deleting cookies considered to be invasive. Learn more about managing cookies with antispyware software.

5. Information use

Any information collected and stored regarding you is to enable us to offer better services to you.  We may also use the data collected for the following:

  1. We may use data you provided in order to offer you information you asked for from out site, in direct relation to our services or products.  We may also send information on products we feel might interest you, as long as you have consented to such communications.
  2. Any commitments we made to you may require use of your information, used only to fulfil your request.
  3. We may use your information to explain any changes our website has undergone such as structural or service/ product modifications, which could affect our service to you.
  4. An existing customer may require contact regarding goods or services that were a subject of an earlier sale.
  5. We will not provide your data to third parties for marketing purposes.
  6. A new customer may be contacted by us if you have consented to such communication.
  7. If you do not wish communication from our website you will be given the opportunity to decline said communication.  We will not allow your information collected while you were on our site to be used by us if the consent is withheld.
  8. Please understand that we do not share information that is going to identify you to our clients. However, on occasion we may provide them with statistics about our site’s visitors.

6. Personal data and storage

  1. It is possible that we may collect transfer data from you regarding locations outside of the European Economic Area.  This information is used for storing and processing.  It may be processed by staff outside the European Economic Area, by a company who works for us or a supplier we have.  An example is where we may process and conclude your order by using payment details or offering support services.  You have agreed to this communication by processing and finalising your order.  At any time you provide personal data, you agree to a transfer for processing and storage.  We take all reasonable steps to ensure the safety of the data transfer in agreement with this privacy policy.
  2. Data you provide us with will be stored on secure servers.  Any transaction details will be encrypted to provide you safety.
  3. Transmission of data via the internet is never completely secure, thus a guarantee of data sent electronically or transmitted cannot be given.  Information offered is therefore at your own risk.  If given a password or chosen to obtain a password, you can access the secure section, requiring the password to remain confidential by you, as your responsibility.

7. Sharing your information

  1. If applicable, we may share your personal information to any group member.  This will include subsidiaries or holding companies we may work with, as well as their subsidiaries if any.
  2. Personal Information may be shared with third parties:
    1. If we sell part or all of our business or assets we may share personal information to a third party.
    2. When legally requested, we may share your information.
    3. Fraud protection and to minimise credit risk may require a sharing of your information.

8. Third party links

Third Party Links to websites on our website are not included in our privacy policy.  You will need to check their privacy policy regarding data.  We do not accept liability or responsibility for third party links and their privacy policies.

9. Information access

The Data Protection Act 1998 provides you with rights to access any information we may collect and store about you. If you wish to access this data please provide contact details below.

10. Contacting us

We are happy to receive any queries, comments, or requests you may have regarding our Privacy Policy.  Feel free and do not hesitate to contact us using our contact page.